About
Driving business goals by solving user needs in the digital space.
My approach combines systematic thinking with creative exploration. I believe great design emerges from deep understanding of product, users, constraints, and opportunities.
Currently based in D.C., I've worked with startups and Inc. 5000 companies alike. When not leading design, you'll find me exploring nature in my 4x4 or experimenting with new coffee brewing methods.
Core Skills
Career Stats
Tools
Selected Projects
A collection of work spanning fintech, healthcare, and SaaS platforms.
Under Communications Chat
Designing a unified customer messaging platform for business teams
FinFlow Dashboard
Redesigning a fintech analytics platform for enterprise teams
HealthBridge Mobile
Designing a patient-provider communication app from 0 to 1
LearnLoop Design System
Building a scalable design system for an edtech platform
Transit Wayfinding
Reimagining real-time navigation for public transit riders
Experience
A journey of design across the years.
Product Designer I
AvidXchange
Leading design for a B2B2B fintech platform serving accounts payable.
- —Redesigned core trading interface, improving efficiency by 35%
- —Built and maintained design system with 200+ components
- —Mentored 2 junior designers
Associate Product Designer
AvidXchange
Designed patient-facing and provider-facing healthcare applications.
- —Led redesign of patient portal used by 2M+ users
- —Improved appointment booking conversion by 45%
- —Established user research practice from ground up
Product Design Intern
AvidXchange
Agency work across multiple industries and product types.
- —Delivered 15+ client projects across e-commerce, SaaS, and mobile
- —Won 2 industry design awards
- —Developed agency's design process documentation
Product Design intern
Under.io
First design hire at an early-stage consumer tech startup.
- —Owned end-to-end design for mobile app launch
- —Grew from 0 to 100K users in first year
- —Wore multiple hats: design, research, some front-end
Product Design intern
VoiceVoice
heuristic evaluation and redesign for telecom soltuion.
- —Owned end-to-end design for mobile app launch
- —Grew from 0 to 100K users in first year
- —Wore multiple hats: design, research, some front-end
Get in Touch
Interested in working together? I'm always open to discussing new projects, creative ideas, or opportunities to be part of your vision.
Designed and built by Alex Chen
© 2025 All rights reserved